We are happy to help if you ever have a problem with any Gilcraft product.
Just send a photo of the broken part and your address to makeitright@gilcraft.com.
We’ll send you a replacement if you need almost any part we make; just ask.
Twisty Deluxe Driver tools have a limited warranty for a year. Submersing the driver in water will void your warranty. If you need a replacement, click shop > replacement parts and order a new power driver.
To return an item, here is what you need to know:
Unless noted in our exceptions, you have 30 days after purchase to exchange or return. You can return items by mail, but you must pay for the postage. When we receive your return, we will refund the purchase price and applicable taxes and fees to the original form of payment or provide a replacement.